If the cable wiring diagram given at this page is accurate, then it’s basically just pins 2,3, and ground. I have read that USB to serial may not work with some models although the cable shipped with the device? It looks from there like the ground is run to the shell instead of pin 5 on the UPS side, but I bet if you used a bog standard DB9-DB9 male to female straight through it would work. I have installed the Prolific to USB serial currently using com port 6. Sign up using Email and Password.

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What communications cable is needed with my Smart-UPS and PowerChute Business Edition?

We need to get the USB to signlaing adapter installed first and make sure its recognized before we go further. For whatever reason, when we reboot our machine that we had configured for auto-shutdown with our UPS unit, the NIC on the UPS seemingly just dropped it’s IP configuration still trying to figure that one out.

The documented pinout looks like a simple null-modem cable swapping the TX and RX pins: There are no forums in this space. I may try and re-install PCBE 9.

I need to test using a laptop with serial port connection i imagine. Note that given that it’s RS, it’s unlikely that you’d break anything if you got it wrong anyway – is pretty robust.

So we disconnect everything and then drain any residual power from the device. Hmmmmm, i still cannot seem to establish a connection?


APC AP USB to Serial Smart Signaling Cable | eBay

Server Fault works best with JavaScript enabled. Sign up using Email and Password. Post Your Answer Discard By clicking “Post Your Answer”, you acknowledge that you have read our updated terms of serviceprivacy policy and cookie policyand that your continued use of the website is subject to these policies. This is the C model: Steps attempted thus far: It should’ve been included in your lit kit with the UPS.

Do you see the device listed in device manager assuming this is Windows? Hit the reset button, and the reattempted the previous step. seeial

APC USB to Serial Db9 Rs-232 Smart Signaling Cable 940-0272

Alternatively, you can leave the battery disconnected for minutes and it will happen as well. Hi – Just managed to test the UPS following the ‘braindead’ procedure but no joy!

Then, turn off the UPS and unplug it.

The documented pinout looks like a simple null-modem cable swapping the TX and RX pins:. Michael Kohne 1, 1 13 APC by Schneider Electric shall have no t for the accuracy, correctness or objectionable nature of any user-submitted content, and disclaims any and all liability arising from or related to your use of the website.

Upon launching Powerchute business edition 8. To do that, you need to disconnect everything including serial cableand then turn off and disconnect any load. And instead of using a PC with a serial port, I would advise simply getting one of the PLbased USB-to-serial adapter cables sefial they work well for managing serial console stuff with nearly every OS released within the last 10 years.


NickW 9, 1 12 Page 1 of 1 19 items. As to finding a serial port, put out a couple of dollars for a serial-USB adapter and plug it into a nearby server or your laptop to gain control. Chad Harrison 3, 10 22 I have installed the Serisl to USB serial currently using com port 6.

First, not sure if this question belongs here or SU, so please advice accordingly before wildly down-voting or blasting me. For this UPS, then you have to disconnect the battery on it and you can hold down the off button for seconds so we can discharge the UPS completely and ultimately do the braindead. I did manual arp entry to reach out to as per these instructions.

The only thing that seperates me from the UPS unit is 48p switch, so there shouldn’t be any network filtering within the same subnet. I obviously did away with this 18 months ago as i thought the USB to serial would work alone – I had read that the cable uses a special pin out.