Thank you for your patience. Asia Pacific and Oceania. Use the HP Easy Scan app to scan. Check your local email support site for additional information. The app comes with the HP driver and software package from

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Click Edit to adjust colors, straighten the scan, or crop the size. Choose a different product series.

Or, view all available drivers for your product below. How do I save a scan as an editable text file? Warranty withdrawn refurbished product: Email list of drivers. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.

HP Officejet J All-in-One Printer series Troubleshooting | HP® Customer Support

We were unable to retrieve the list of drivers for your product. How does HP install software and gather data? Open Finderclick Go in the top menu bar, and then click Applications. If you have not installed the driver yet, go to This product was sold by a reseller.


Thank you for offkcejet patience. For most printers, HP Easy Scan installs. Edit the file name in the Prefix field, click Where and select a folder, and then click Save. Save time capturing text from hard copy documents with included HP software. If you scanned multiple pages from the ADFcontinue to the next step.

HP Officejet J All-in-One Printer series – Driver Downloads | HP® Customer Support

Would you like to view the product details page for the new product? Svan change any basic settings to the preset you selected, click Edit Settings.

If you have a Windows computer, go to How to Scan Windows. The HP software required for Scan to Computer could not be located on this computer.

Install the HP driver: Product sold without warranty: We were unable to find any drivers for your product. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

If Mail is not activatedfollow the on-screen instructions to set up the app with your email provider, and then try sending the scan again. The Prefix field is blank: Easily manage large documents—a sheet automatic document feeder lets you focus time elsewhere.


One or more of the values entered is not permitted. Follow this checklist to stop these prints: Javascript is disabled in this browser.

HP Officejet J5700 All-in-One Printer series Troubleshooting

Asia Pacific and Oceania. If an error displays on the printer when you try to scan, make sure the correct driver is installed, troubleshoot network issues, and make sure the scan to computer connection is enabled.

Confirm a scan file name is in the Yp field, click Where and select a folder, and then click Save. Continue to the next step to start the scan from the computer.